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Watchup

Privacy Policy

1. Information We Collect

We collect information you provide directly to us (such as your name and email when you sign up). Additionally, the Watchup Service collects technical data from your monitored applications:

  • Error Data: Stack traces, exception messages, and context about the environment where the error occurred.
  • Log Data: Application logs transmitted via our API to help you debug issues.
  • Performance Metrics: Response times, CPU/Memory usage, and uptime status of your monitored services.

2. Data Isolation and Security

We prioritize the security of your technical data:

  • Tenant Isolation: Your data is strictly isolated from other users' data via unique project and organization identifiers.
  • Encryption: All data transmitted between your servers and Watchup is encrypted via TLS.
  • Minimal Retention: Monitoring data is retained only for the duration specified by your plan (e.g., 30 or 90 days) and is then permanently deleted.

3. How We Use Information

We use the collected information to:

  • Provide, maintain, and improve our Service.
  • Send you technical notices, updates, and alerts.
  • Respond to your comments and questions.
  • Monitor and analyze trends, usage, and activities.

4. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We store the information we collect for as long as is necessary for the purposes for which we originally collected it. You can request deletion of your data at any time.

6. Third-Party Services

We may use third-party service providers to help us operate our business (e.g., cloud hosting, email delivery). These providers have access to your information only to perform specific tasks on our behalf.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at devtomiwa9@gmail.com.

Last updated: February 21, 2026